Reference

What These Terms Cover for Your Account

These terms set the rules for every account on taya3651 — how you access the lobby, fund your wallet via GCash, Maya, or InstaPay, and what happens when something goes wrong.

Account access conditionsGCash, Maya & InstaPay deposit termsWithdrawal and wallet rulesEligibility requirementsDispute handling procedures
taya3651 What These Terms Cover for Your Account
CONTACT OUR TEAM

How to Reach Us About These Terms

Any question about what these terms allow or restrict should go to our support team first. We handle term-related queries through live chat directly from the lobby page, by email with your account ID included, and through the Help Centre at taya3651. Whether you are in Iloilo City or anywhere else in the Philippines, the same support channels and resolution process apply to your account. If your question involves a specific GCash or InstaPay transaction, have your reference number ready before you reach out.

Live Chat Open the chat widget from any lobby page for account questions, term clarifications, and transaction queries. It connects you directly to the support team during platform operating hours.
Email Support Send detailed policy or account queries to our support email. Include your registered account ID and the relevant transaction reference number so our team can locate the record quickly.
Help Centre The Help Centre at taya3651 covers wallet linking, GCash and Maya verification steps, and frequently asked terms questions you can work through without needing to open a support ticket.
DATA AND SECURITY

How We Handle Your Account Data

Your account data on taya3651 stays under controlled access throughout its lifecycle. We collect only what we need to operate your account — name, contact, and linked e-wallet number — and we hold transaction records for GCash, Maya, and InstaPay activity for the period our data policy requires. Cookie settings, account security options, and your right to request data copies or corrections are all handled through the same support channel. Nothing in your account file is shared with third parties outside of what Philippine law and our policy explicitly allow.

Account Data Handling

Your registration details — name, contact number, and linked e-wallet — are held on secure servers and used solely to manage your account, verify transactions, and communicate policy updates.

Cookie Use

We use session and preference cookies to keep your account active during a lobby visit and to remember your settings. You can manage or clear cookies through your device browser at any time.

Transaction Retention

Deposit and withdrawal records for GCash, Maya, and InstaPay transactions are kept for a defined period to support any account dispute or data access request you raise through support.

Requesting Changes

To update your linked GCash or Maya number, request a copy of your account data, or close your account entirely, contact support with your account ID and identity verification documents.

Your Questions About These Terms

The questions below address what account holders ask most when reading these terms for the first time — how acceptance works, how updates reach you, what applies to your GCash and Maya wallet activity, and what steps to take when a transaction does not match your account record. If your situation is not covered here, live chat and email support are both available. Knowing the right answer before you act keeps your account in good standing.

Yes. Creating an account on taya3651 counts as acceptance of the full terms. You are bound by the version active at registration and by any updates posted to this page afterward.

We notify you through your registered account or by updating this page. Continuing to use the platform after a change is posted means you accept the updated version of the terms.

Our platform terms cover all deposit and withdrawal methods. Each e-wallet also carries its own conditions. Both sets apply, so check your GCash or Maya wallet settings before you transact.

Contact support within 48 hours and include your transfer reference number. Our team matches it against the receiving account record and resolves confirmed discrepancies based on the transaction trail.

Yes. Submit a data access request through live chat or email with your account ID and identity document. We provide the data we hold within the timeframe our policy sets.

Submit a closure request through live chat or email support. Any remaining wallet balance is processed back to your linked GCash or Maya number before the account is deactivated.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.